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Privacy Policy

Last updated: August 6, 2026

Rocky Ridge Concrete ("we," "us," "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

When you use our estimate request form, we collect the information you provide directly:

We may also automatically collect limited technical information when you visit the site, such as your device/browser type, general location (city/region level), and how you interact with the page, through the analytics tools described below.

Form Submissions

Information submitted through our estimate request form is used to contact you about your project, provide a quote, schedule an appointment, and follow up regarding work you've requested. Submitted information is sent securely to our customer relationship management system and is not sold to third parties.

Phone Numbers

If you call the number listed on this site or submit your phone number through our form, we use it to reach you about your estimate or project by call or text. We may use a call-tracking number to measure the effectiveness of our advertising; calls may be recorded or monitored for quality and training purposes where permitted by law.

SMS Consent

If you check the SMS opt-in checkbox on our estimate form, you agree to receive non-marketing text messages from Rocky Ridge Concrete LLC regarding estimate confirmations, appointment scheduling, project updates, and customer support. Message frequency may vary. Message & data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any goods or services. Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

This site may use cookies and similar technologies to remember basic preferences and to measure how visitors use the page. You can disable cookies through your browser settings; doing so may affect some site functionality but will not prevent you from submitting the estimate form.

Analytics

We use analytics and advertising tools (such as Google Ads, Google Analytics, and/or Google Tag Manager) to understand how visitors reach and use this page and to measure the performance of our advertising campaigns. These tools may collect information such as pages viewed, time on site, and referral source. This data is aggregated and used to improve our marketing and website; it is not used to personally identify you beyond what you voluntarily submit through the form.

Data Retention

We retain the information you submit for as long as reasonably necessary to respond to your request, provide services, meet our legal and accounting obligations, and maintain accurate business records. If you would like your information deleted sooner, contact us using the information below and we will honor reasonable requests where not otherwise required to retain records.

Data Security

We take reasonable administrative, technical, and physical measures designed to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. Submitted form data is transmitted securely and stored with our customer relationship management platform. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security, but we work to protect your information appropriately for the type of data collected.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to know what information we've collected about you, request a copy of it, request that we delete it, and opt out of calls, texts, or emails at any time. To exercise any of these rights, contact us using the information below.

Updating or Correcting Your Information

If any information you've provided us is incorrect or has changed — for example, your phone number or email address — contact us using the information below and we'll update our records. You can also opt out of future SMS messages at any time by replying STOP, or opt out of calls/emails by contacting us directly.

Contact Information

Questions about this policy or your information? Contact us:

Customer Privacy

We do not sell your personal information. We share information only as needed to operate our business (for example, with our customer relationship management and communication platform) or as required by law. We respect opt-out requests for calls, texts, and email promptly.

We may update this policy from time to time; the "Last updated" date above reflects the most recent revision.